JOIN OUR TEAM!

Cradle Cat Hotel is a feline centric boarding facility with an evidence based care approach that is tailored to the needs of our feline guests. Our team is constantly learning and improving to continuously provide quality care for our guests.

APPLICATIONS ARE OPEN

  • 0930 HRS - 1900 HRS

    5 days a week including weekends and PH

  • SGD $2200 - 2900 (depending on experience)

  • Cat care

    • Interacting / Socialising

    • Feeding

    • Grooming

    • Monitoring general wellbeing

    • Providing basic medical care

    Customer care

    • Assisting customers with room bookings and service requests

    • Communicating with customers about the wellbeing of their cats (written and photos/videos)

    • Conducting hotel tours

    Infrastructure care

    • Cleaning of cat cutleries, litter boxes, cat rooms etc.

    Team (only for senior attendants)

    • Facilitate team onboarding and training based on established SOPs

    • Singaporean Citizen / PR

    • Fluent in written and spoken English. Ability to converse in other languages with customers is a bonus

    • Experience in the animal care/veterinary industry and customer service is preferred.

    • Able bodied to do general housekeeping in an air conditioned environment

    • All applicants are required to go through a paid 1 day trial period to assess suitability.

    • Have a strong sense of responsibility towards animals

    • Are willing and motivated to learn new skills and knowledge

    • Are communicative and respectful

    • Are able to work in a collaborative environment

    • Are detail oriented and observant

    • Would like to grow with our company (career progression)

Cat Care Attendant

  • 0930 HRS - 1900 HRS

    5 days a week including weekends and PH

  • SGD $3500 - 5000 (depending on experience)

  • Operations

    • Identify and resolve challenges and inefficiencies with directors

    • Develop and improve on operations SOPs

    • Work with directors, external specialists and team members to put plans into action

    Customers

    • Build customer relations

    • Develop and improve systems to maintain customer relations

    • Work with directors on service recovery / crisis management

    Team

    • Lead, supervise and educate the team

    • Develop staff training/management SOPs

    • Ops HR (hiring, manpower allocation, leave, payroll, conflict resolution, personal issues, team morale)

    • Singaporean Citizen / PR

    • Fluent in written and spoken English. Ability to converse in other languages with customers is a bonus

    • Minimum 3 years experience in customer service, animal care/veterinary industry and management is required. Relevant education background is required.

    • Able bodied to do general housekeeping in an air conditioned environment

    • All applicants are required to go through a paid 1 day trial period to assess suitability.

    • Have a strong sense of responsibility towards animals

    • Are willing and motivated to learn new skills and knowledge

    • Are communicative and respectful

    • Are a leader and team player

    • Are detail oriented and observant

    • Are able to think critically and identify issues

    • Are committed to problem solving

    • Would like to grow with our company

Hotel Manager

  • 0930 HRS - 1900 HRS

    5 days a week including weekends and PH

  • SGD $2900 - 3500 (depending on experience)

  • Operations

    • Facilitate efficient day to day operations

    • Ensure excellent customer service

    • Manage facilities, equipment and supplies

    • Identify challenges and inefficiencies with operations (systems, cat health, facilities etc.)

    • Work with management to resolve issues identified

    Team

    • Facilitate team onboarding and training based on established SOPs

    • Identify challenges among the team

    • Rostering

    • Singaporean Citizen / PR

    • Fluent in written and spoken English. Ability to converse in other languages with customers is a bonus

    • Minimum 2 years experience in customer service and animal care/veterinary industry is required. Relevant education background will be preferred.

    • Able bodied to perform general housekeeping in an air conditioned environment

    • All applicants are required to go through a paid 1 day trial period to assess suitability.

    • Have a strong sense of responsibility towards animals

    • Are willing and motivated to learn new skills and knowledge

    • Are communicative and respectful

    • Are able to work in a collaborative environment

    • Are detail oriented and observant

    • Are able to think critically and identify issues

    • Would like to grow with our company (career progression)

Cat Care Specialist

How to apply

Your email is essentially the first part of your interview. Tell us about yourself, relevant background experience, and why you think you are suitable in three paragraphs. Please also include your social media accounts and a copy of your resume.


Please send an email to Teri at hello@catscradle.com.sg and indicate the position you are applying for in the subject.